Frequently Asked Questions
Welcome to Wajd Art! We’re here to help you find the perfect Art, Calligraphy, City Paintings, and Many More Art Pieces.
1. What is Wajd?
Wajd (وجد)is an Arabic term meaning a deep state of spiritual ecstasy, emotional intensity, or inner “finding,” often used to describe a powerful connection to the divine, especially in Sufi, Tasawwuf and Tariqat Traditions.
Wajd showcases a diverse collection of art, including Islamic pieces, cityscapes, florals, sketches, watercolours, paintings, and calligraphy.
2. Where are your products made?
We work with skilled artisans and trusted manufacturers locally and globally to create high-quality products with attention to detail and sustainable practices wherever possible.
3. Do you offer custom or personalized designs?
Yes! We offer customisation on selected artefacts. If you’re looking for something unique, please contact us to discuss your ideas.
4. How should I care for my Art Pieces?
Caring for your art properly will keep it looking vibrant and intact for years. Here’s what matters most:
Keep your pieces away from direct sunlight, as UV rays can fade colors—especially in watercolours and inks. Try to display them in well-lit but indirect light.
Avoid humidity and temperature changes. Bathrooms, kitchens, or damp walls can cause paper to warp and paint to crack. A cool, dry room is ideal.
For protection, consider framing your work—use glass (preferably UV-protective) for sketches, watercolours, and calligraphy, and keep a small gap between the artwork and the glass with a mount.
Handle artwork with clean, dry hands, or even cotton gloves if it’s delicate, to avoid oils or smudges.
Dust frames gently with a soft cloth, and never spray cleaners directly onto the artwork.
If storing pieces, keep them flat in acid-free folders or boxes, and separate them with protective sheets.
5. How long does shipping take?
Delivery times may vary depending on your location and shipping option selected.
6. Do you ship internationally?
Yes we do not ship Internationally.
7. Can I track my order?
Absolutely. Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.
8. What is your return policy?
Please Read the Refund and Return Policy at the bottom of the Website.
9. Are your products sustainable?
We are committed to sustainability by prioritizing eco-friendly materials, ethical production practices, and minimizing waste. We strive to support artisans and communities through fair trade partnerships.
10. What materials do you use?
For our art, we use archival-grade paper and eco-conscious materials whenever possible.
11. Why Don't You Give Frames With Art Pieces?
Due to Higher Breaking Chances of Frame Glasses and Individual Variety of Choices of Frames, We Avoid Shipping the Art Work with Frames.
12. Are Your Art Pieces Original?
Absolutely! Our Art is 100% Original, Signed and Dispatched. All Hand Made.
13. Still have questions?
Feel free to contact us directly through Email or Contact on this Website. Thank you for supporting Lume & Luxe!